Pricing

Priced by what you run.

You pay for a team survey by the run, a Leadership 360 by the leader, an engagement cycle by the cycle, and the manager tools by the manager. Setting up costs nothing and needs no card. You pay at the moment you open something. If you stop paying, everything you have already run stays readable.

If you have a promotion code, enter it at checkout, which shows what it does before you pay. A cycle bought at the practitioner rate already carries its discount, so it takes no code.

For teams

The team survey, sold per run or as a year of runs. Nobody with an account can read another person’s ratings or comments as written.

Team

One run for one team, with the written coaching pack and meeting agenda.

$199per team, per run

  • One run for one team, 3–12 people
  • Full scores, climate, and network results
  • Debrief agenda, and a private note for every member
  • Written coaching pack and meeting agenda

Leadership 360 and the manager tools are bought separately.

Team, annual

A year of runs, as many as you like, for up to three teams.

$349per workspace, per year

  • Everything in Team
  • Run as often as you like for a year
  • Up to 3 teams, up to 12 people each
  • Each run after the first is compared with the last, team-level, with a change marked only when it is reliable

Leadership 360 and the manager tools are bought separately.

For leaders

Two products. The Leadership 360 collects feedback about you from your team and is sold per leader. The Manager plan keeps your records about the people you lead, whether you manage them or lead them on a project, with Workload, idea boards and projects. It is sold per manager.

Leadership 360

Upward feedback for one leader, with a written brief and a facilitator view.

$99per leader

  • One leader, 3–25 raters
  • Written brief with self-view comparison
  • Comment themes, paraphrased and never quoted
  • One or two follow-up questions per rater, written from their own answers
  • Optional facilitator review before release
  • Commitment tracking

The team survey and the manager tools are bought separately.

Manager

The manager tools for one person, whether you manage a team or lead a project: goals, check-ins, 1:1s, assessments, Workload, Drafts, idea boards and projects.

$7per month, billed annually

($84 a year) — or $10 billed monthly

Free for 30 days

Once per workspace. With a card on file, it becomes a paid subscription at the price shown unless canceled first.

  • One manager, with records for up to 35 people
  • Goals, and quarterly check-ins with a performance band: below, meeting or exceeding expectations
  • Conversation guides and 1:1 agendas, from a standard template whenever AI credits are used up
  • Repeating 1:1s with emailed calendar invitations, and an agenda the person can add topics to through a personal link
  • Growth and stay conversations, recorded in the person's words and never rated
  • Quarterly and end-of-year assessments
  • Colleague input, CSV and Markdown export
  • Workload: how full each person's coming weeks are, against the hours a week you noted
  • A read-only Power BI feed of your projects, goals and Workload, under a key only you hold
  • Drafts: help writing emails, texts and chat messages, which you send yourself
  • Idea boards for your team, names on your terms
  • Projects for your team
  • AI credits: 150 per manager every 30 days
What the AI credits cover
  • AI credits for the People tools (conversation guides, 1:1 agendas, follow-up actions from notes, goal wording, draft assessments and adapted growth and stay guides), message drafts and tone checks in Drafts, idea-board themes, and the Projects assist (project plans, task breakdowns, progress updates and time estimates), plus new projects planned (up to 3 every 30 days) — 150 every 30 days

The team survey and Leadership 360 are bought separately.

For organizations

Two products, bought two ways. The Organization plan gives every manager the manager tools and is priced per manager, not per employee. An engagement cycle asks everyone the same questions once and is priced per cycle, by headcount.

Organization plan

Manager tools

The manager tools across a company, priced per manager rather than per employee, and cheaper the more managers you have.

$7per manager, per month, billed annually

($84 a manager a year) — or $10 billed monthly

  • Everything in Manager, for every seat
  • Billed monthly or annually, five seats minimum
  • The rate falls as you add managers, in steps
  • Employees are never counted or charged for
  • Org administration and consolidated billing
  • When a manager leaves, an owner or admin reassigns their people to another manager
  • Drafts: help writing emails, texts and chat messages, which you send yourself
  • Idea boards for your team, names on your terms
  • Projects for your team
  • AI credits: 150 per manager every 30 days
What the AI credits cover
  • AI credits for the People tools (conversation guides, 1:1 agendas, follow-up actions from notes, goal wording, draft assessments and adapted growth and stay guides), message drafts and tone checks in Drafts, idea-board themes, and the Projects assist (project plans, task breakdowns, progress updates and time estimates), plus new projects planned (up to 3 every 30 days) — 150 every 30 days

The team survey and Leadership 360 are bought separately.

Bought per cycle

Engagement cycle

An organization-wide survey: everyone answers the same questions once, and results come back by group.

$999and up, per cycle

  • Base packages by headcount: $999 up to 100 employees, $1,799 up to 250, $2,999 up to 500, $4,999 up to 1,000, $9,499 up to 2,500
  • A second cycle in the same calendar year is 60% of list
  • Between packages, extra capacity in top-up blocks of ten or fifty people; the total is shown before you open the cycle
  • Results for the organization, each unit and each manager, with a range showing uncertainty
  • Your own questions at no extra cost: up to 10 with a fixed answer and 3 open
  • Groups below the reporting minimum are not shown
  • Above 2,500 employees, an Enterprise agreement, quoted

No team-survey debrief pack. Eligible managers get a guided team conversation.

An organization of 5 managers starts at $420 a year billed annually — $7 a manager a month — or $50 a month billed monthly, and everyone they lead is included at no extra cost. The rate falls as you add managers, down to $5 a month billed annually, or $8 billed monthly, on the seats past the thousandth.

Graduated: each band prices only the managers inside it, so the bill never falls as you grow.
ManagersPer manager, per month, billed annuallyBilled monthlyHow it is bought
1–24$7$10In the app, any time
25–99$6.50$9.50In the app, any time
100–299$6$9In the app, any time
300–999$5.50$8.50In the app to 500 seats, then quoted
1,000 and up$5$8Enterprise agreement

Worked through, billed annually: 25 managers is $2,094 a year, 100 is $7,938, and 300 is $22,332 — an effective $6.20 a manager a month. Billed monthly, the same three are $249.50, $961.50 and $2,761 a month. Seat counts up to 500 are bought and changed in the app; above that they are part of an Enterprise agreement.

Engagement cycles: base packages by headcount

Bought once for the whole organization, not monthly. The price does not change when somebody joins mid-cycle. Each row is a base package; the next section explains how headcounts between packages are priced.

Base package (employees)One cycleA second cycle in the same year
Up to 100 employees$999$599
101–250 employees$1,799$1,079
251–500 employees$2,999$1,799
501–1,000 employees$4,999$2,999
1,001–2,500 employees$9,499$5,699

Between base packages

We price each cycle the cheaper way: the base package below your headcount plus extra capacity, or the next package up. You see the total on the draft cycle before you open it.

Extra capacity comes in top-up blocks, priced at the rate of the package you are already in — $100 for 10 people on the 100 package, $75 for 10 on the 250, $60 for 10 on the 500, $50 for 10 on the 1,000, $190 for 50 on the 2,500. So 101 people is the 100-employee package plus one block rather than the package above it: about $10.88 a head against $9.99 at 100. Without blocks that step would be 1.78×.

Blocks come in ten or fifty people rather than one at a time, so one extra person buys a whole block and you keep the rest of it. The largest package uses blocks of 50 people, which keeps the order small at that size. Topping up is the cheaper route to about 170 people on the 100 package, 400 on the 250, 830 on the 500 and 1,890 on the 1,000; past each of those, the next package up is cheaper and is the one you are charged.

Above 2,500 employees, a cycle is quoted rather than bought from this page. Organizations that size often need a language other than English or Spanish, a roster read from an HR system’s own API, or a works-council consultation, and those are set up per agreement. Annual agreements start at $25,000. The quote sets out which cycles, seats and deployment work it covers.

No connection is priced separately: Slack, Microsoft Teams, Microsoft 365, Entra ID or Okta, and Power BI each come with the product they connect. What each connection does.

For practitioners

For coaches and facilitators who run Facets with client teams. The plan includes team runs each month and unlimited Leadership 360s; the card lists the details. Each client can have a workspace of its own, which the client owns and you work in on its grant, and your practice’s name and logo can be shown beside ours on the teams and 360s you facilitate.

Where a client’s owners turn the program report on, they and you read one page for its teams: who took part, what each team decided and did, and numbers pooled across teams with no team’s own scores on the page, from surveys whose people were told before they answered.

Practitioner

For coaches and facilitators running this with client teams.

$89per month

  • Everything in Team and Leadership 360
  • 4 runs a month included, then $75 a run
  • Unlimited Leadership 360s
  • 25% off engagement cycles for client organizations

The manager tools are bought separately.

Practitioner certification

Optional by design: nothing in the product is or will be locked behind it.

$1,295one time

  • Seven self-paced modules on the instrument, the measurement rules and the craft
  • An exam, and a practicum you complete by running a real team
  • A credential with a public verification page, and an optional directory listing
  • Six team runs bundled, and the certified-practitioner cycle rate once earned

Practitioners — on the Practitioner plan or certified — run cycles for their clients at 25% off list; a second cycle for the same organization in the same calendar year is 60% of list, and the two do not stack.

Each client can have a workspace of its own, which the client owns and you work in as an admin on its grant; you move between your clients from the workspace switcher, with one sign-in. Runs and 360s in a client’s workspace can be on your plan or on the client’s own.

What is never behind a paywall

A Leadership 360 that follows one you ran before compares the two in its brief, behavior by behavior, whatever you pay: the comparison, and the look-back its raters answer, come with the review.

A Leadership 360 also includes one follow-up, 60 to 90 days after the brief: two to four questions to the people who answered, on the behaviors the leader chose to work on.

Every team survey includes its debrief agenda, whatever you pay. Other products include the follow-up described in their plan. A Leadership 360 comes with a brief, commitment tracking and a one-hour plan for sharing back with the people who gave feedback. An engagement cycle reports groups and, for a manager whose group was published in a cycle that let managers read their own group, a 30-minute guided team conversation.

The same goes for the reporting minimums, the private notes, and the rule that nobody with an account can read another person’s ratings or comments as written. None of these is priced separately.

Export is available whatever happens to your plan. A manager can download every person’s record and assessment as a file, even after the manager tools lock.

Questions

Is there a free plan?
No. Setting up costs nothing and needs no card — teams, rosters, a draft cycle with its price on it — and the first thing that costs money is opening a run, starting a 360, the manager tools (after the Manager plan's free trial), or opening a cycle. The price is shown at that moment, in the unit beside it on this page.
Is there a free trial?
Yes, on the Manager plan: 30 days free, once per workspace. The Organization plan has no trial. A trial started without a card ends without charge; one with a card on file becomes a paid subscription at the price shown, unless canceled first.
What happens if I stop paying?
When the manager tools' trial or plan ends, they lock: everything recorded stays readable and exportable, but nothing new can be added or edited, and AI is off. Parts of idea boards and projects are deleted within 90 days of the organization leaving the service.
Why price the manager tools per manager instead of per employee?
Because in the manager tools, only the person keeping the records has an account. The people you lead never sign in, never set a password and never see a dashboard — the assessment reaches them as a document you hand over. Charging per employee would be charging for logins that do not exist. It also means a 150-person company pays for its 15 managers rather than its 150 people.
Do members need accounts?
No. Team members and raters never sign up, set a password or see a dashboard. They get a personal link, answer, and are done. Only the lead or facilitator signs in. Teammates on an idea board and everyone on a project also work through a personal link, and none of them is counted or charged for.
How small a team can this work with?
A team can have 3 to 12 people. A person's scores appear only with at least 3 raters, so on a team of 3 they are not shown: each person has two peers, and an average of two would be too easy to trace.
Can I use the team survey for performance reviews?
No. Facets does not add survey feedback to performance records. The one route is a leader's own choice: after a Leadership 360, the leader can send a summary to someone, and if that person attaches it to the leader's record, it informs the assessment draft.
What is an AI credit?
It is how AI use in the manager tools is counted. Each manager seat gets 150 AI credits over a rolling 30 days, shared by every AI tool that comes with the seat. A tool's cost is shown beside its button and depends on the AI model it runs on. When credits run out, the People tools use a standard template instead, and the project and idea-board tools wait until credits free up.
Is my data used to train models?
No. Ratings, comments and manager records are not used as training data. Where a language model writes a team pack's narrative it receives aggregated scores only and never sees anyone's written answers; where one summarizes a team survey's comments, in a separate step, it receives them without the writer's name or the name of the person they are about, and never quotes them. Where one writes a leadership brief, or a follow-up question to a rater, it receives that review's comments with the writer's identity removed — and never the confidential box for the facilitator. Where one drafts a manager assessment it receives that person's record with colleague names already stripped. Nothing sent to the other AI tools is used as training data either: an engagement cycle's themes and written summary, and the options suggested beneath a cycle's written summary, and the options suggested for a manager's group, and the wording suggested for what an organization will try, and the options and commitment wording suggested for a team conversation about its results; a manager's conversation guides, 1:1 agendas, follow-up actions from notes and goal wording; a manager's message drafts and tone checks in Drafts; the Projects assist's plans, task breakdowns, progress updates and time estimates; planning a new project; and idea-board theme suggestions.