Terms of service

These terms are an agreement between GasBuggy Media LLC (“we”) and the organization or individual that creates an account on facets.team (“you”).

You accept them by ticking the box we put in front of you the first time you sign in, before the workspace opens. We record which version you accepted and when. That record matters in two places in this document: clause 6A treats your acceptance as a signature on the data processing agreement, and clause 10F gives you thirty days from it to decline arbitration. If we change these terms in a way that affects you, we ask again rather than relying on the first answer.

People who complete a survey through a personal link are not parties to this agreement and do not need an account. What they are told about their data is set out on the consent screen they see before answering, and in the privacy policy.

Some organizations buy under a signed agreement rather than from the pricing page — an engagement cycle, an annual term, or one of the deployment arrangements described on the enterprise page. Where a signed agreement between us covers something these terms also cover, the signed agreement controls and these terms fill the gaps around it.

With one exception, and it is not negotiable: nothing in a signed agreement changes what a participant is told on the consent screen, and nothing in one lowers a promise made to a rater. Those promises are made to people who are party to neither document, which is exactly why they are not ours to trade in a contract negotiation.

You must be 18 or over to hold an account, and you confirm that when you accept these terms. If you are accepting for an organization, you are also telling us you are authorized to bind it.

This is a tool for workplace teams and we do not offer it below that age. If we learn that an account holder is under 18 we will close the account and delete what it holds. Who you may invite is a separate question, and clause 4 answers it.

The service has two distinct parts, and the rules differ between them.

Feedback surveys. A peer-rated team assessment and a leadership feedback tool. You invite people, they answer, and we return aggregated results together with a structured debrief protocol.

Manager tools. A private workspace in which a manager records goals, quarterly progress and performance bands for people who report to them, requests written input from named colleagues, and produces written assessments.

Results from the feedback surveys must not be used in decisions about hiring, promotion, compensation, discipline, performance ratings, or termination. The instrument is not validated for any of them, and using it that way removes the conditions that make the ratings honest. Doing so is a breach of these terms.

This is not a disclaimer for form’s sake. Individual peer ratings have no read access for any signed-in account, results are suppressed below three raters, and written comments are never quoted — the constraints exist to make that use impractical rather than merely forbidden.

You must not attempt to combine survey results with a performance record, whether inside the service or outside it. The only sanctioned route is the one the service provides: the person the feedback is about choosing to share a summary of their own results.

The manager tools exist to help a manager write their own assessment of someone who reports to them. That is a legitimate use and is what they are for. Nothing in clause 2A restricts them, and nothing in them draws on the feedback surveys.

You decide what goes into that record and what it is used for; we process it on your instructions. You are responsible for having a lawful basis for holding it, for telling the people it concerns that it exists, and for handling any request they make to see, correct or challenge it. In most jurisdictions a written characterization of an employee is personal data that employee can require you to disclose, and the service is built on the assumption that they will read it.

The service will draft text for you and will not decide anything. It does not assign a performance band, and a written assessment cannot be finalized with a band and no rationale. Where automated checks reject generated text, that is a floor on what the document may say and not a judgment about the person.

You must not use the manager tools to record information about a person’s health, beliefs, or any other special category of personal data, and you must not use them to initiate a formal disciplinary process.

A data processing agreement covers both halves of the service and is offered as standard rather than on request. You do not have to ask for it or sign it — see clause 6A.

We make no claim that using the service improves team or individual performance. No validation study of this instrument has been completed. The published research the design draws on is cited on the research page and is evidence about the design’s premises, not about outcomes from using this product.

The service is not a psychological assessment, a clinical instrument, a medical device, or professional advice of any kind.

You are responsible for the following, and they matter more than the rest of this document:

Tell people first. Everyone you add should know they are being invited, what the results are used for, and who will see what, before they receive a link.

Do not make participation a condition of anything. Not employment, not standing, not evaluation. Coerced ratings are both unethical and worthless as data.

Have a lawful basis for the personal data you enter. You are adding other people’s names and email addresses to our system, and you must be entitled to do that under whatever law applies to you.

Do not attempt to identify individual raters, or pressure anyone to reveal how they rated, or to hand over their individual note. This is the one obligation in this document we will enforce against you rather than only invoke afterwards: if we have reasonable grounds to believe it is being broken, we may withhold reports, suspend a run, or restrict access to results while we look into it. We would tell you why and give you the chance to answer, and we would still act first. The promise made to a rater is not ours to trade away in a customer conversation.

Everyone you invite must be 18 or over. That covers rosters you import, surveys you send, and anyone you add to the manager tools. We are asking you rather than checking, because we cannot check: a roster reaches us as names, work email addresses and reporting lines, none of which say anything about age, and sixteen- and seventeen-year-olds work in plenty of the places this product is sold into. If someone under 18 has been included by mistake, take them out and tell us, and we will delete what we hold about them and confirm that we have.

Keep the roster accurate. You are telling us who works for you, who reports to whom, and who has left. We act on that: invitations go where the roster says, reports route to the manager it names, and the ninety-day deletion clock for someone who leaves starts when you mark them as gone. A stale roster sends a survey about a colleague to someone who no longer works with them, and keeps answers past the point they should have been deleted. Neither is something we can detect from here.

Consult employee representatives where you have to. In several countries a tool that collects structured feedback about employees needs a works council agreement or an equivalent consultation before it can be introduced — Germany and the Netherlands most commonly, and the obligation is on you as the employer rather than on us as the supplier. We are naming it because it is routinely discovered late, and finding out after a cycle has opened is expensive. Ask us and we will give you whatever description of the system the consultation needs.

When you ask colleagues for input on an assessment, that is not anonymous and you must not imply otherwise. The service tells them plainly, before they answer, that you will read what they write with their name on it and will use it in a performance record. Declining is offered as a real choice and must be treated as one.

Setting up a workspace, teams and rosters is provided free of charge. Runs, reviews, cycles, seats and the certification are paid for at the prices on the pricing page at the time of purchase. Prices may change; existing users will be given notice before a change applies to them.

When billing begins, payments will be processed by a third-party payment processor; we do not store card details.

Tax. Our payment provider acts as merchant of record for purchases made here. It works out any sales tax, gross receipts tax, VAT or GST due on your purchase, adds it at checkout where it is shown separately from the price, collects it, and remits it to the authority it belongs to. Your receipt comes from that provider.

That applies wherever the tax is due, and not only in New Mexico. A customer in Texas or in the Netherlands may see tax added for the same reason a customer in Albuquerque does, and the prices on the pricing page are the prices before any of it. New Mexico gross receipts tax does reach customers in New Mexico whatever their size — the remote-seller threshold that exempts small out-of-state sellers in many states does not help here — so if you are in New Mexico you should expect to see it.

You keep ownership of the content you and your participants put into the service. You grant us the license needed to operate it — to store the data, compute results, and deliver reports to the people entitled to see them.

We do not use your ratings or written comments to train machine-learning models, and we do not sell them.

We may use aggregated, de-identified statistics across many teams to improve the instrument and, in future, to publish research. Nothing published this way will identify a person, a team, or an organization. Separately from that question, a workspace can turn model-written output off entirely under Settings → Workspace, in which case every report is written from the deterministic templates and an engagement cycle produces no themes and no written summary.

You can opt out of the aggregated research use. It is on unless you say otherwise, and you turn it off by emailing privacy@facets.team from the address on the account with the name of your workspace, saying whether it should apply only from now on or also to data already collected. Either is fine and we will confirm in writing when it is done. There is no fee and no effect on anything else: opting out does not change your price, your access, or a single report you receive.

The reason it is on by default rather than off is worth stating rather than hiding in a setting. An instrument nobody can study cannot be validated, and clause 3 says plainly that no validation study of this one has been completed. But that is our problem to solve and not a cost to put on you without asking, which is why the way out is one email and not a negotiation.

The choice belongs to the workspace owner. They hold the data and they are the controller of it, so the opt-out above is theirs to exercise. If you answered a survey and want your own answers left out of it, write to privacy@facets.team and we will tell you what is possible in your case. We are not going to pretend there is a switch: nothing in the product removes one person’s answers from an aggregate that has already been computed, and saying so is more use to you than a promise we would have to build first.

Where UK or EU data protection law applies to what you are doing, we are your processor and you are the controller for everything your people put into the service. The terms of that arrangement — what we may do with the data, who else touches it, how quickly we tell you about a breach, what happens when you leave, and the standard contractual clauses for moving data to the United States — are set out in the data processing agreement, which forms part of these terms.

You do not need to sign it and you do not need to ask for it. Accepting these terms has the same effect as signing it, from the moment you create an account. We will counter-sign a copy for any customer whose procurement needs one. It applies whether or not you have told us where your people are, because a customer who finds out mid-cycle that they have employees in Ireland should find the agreement already in place rather than discover they had to request it.

Where that document and this one disagree, it wins on the point of disagreement, and the standard contractual clauses win over both.

Clause 6 settles what is yours. This settles what is ours, because an agreement that answers one direction and not the other leaves the indemnity in clause 9B pointing at property this document never defines, and gives clause 10E a courthouse for a breach nothing here calls a breach.

We own the service and everything we brought to it: the software, the questionnaires and their wording, the scoring method, the thresholds and suppression rules, the report and debrief templates, the documentation, and the Facets name and marks. Creating an account transfers none of it. Nothing you or your participants put into the service changes that, and nothing here takes back anything clause 6 gives you.

What you get is a license to use the service and the reports it produces, for as long as your account is open. It is non-exclusive, worldwide, and not transferable except with the business the account belongs to. Reports we have delivered are yours to keep, read, print, circulate inside your organization and act on, and they stay yours after your account ends. Nothing in this clause expires a report you already hold.

If you run cycles for organizations other than your own, you may use our reports in paid client work. Present them, quote them, debrief from them, and charge for the engagement you build around them — for the client you ran them for. That is what the practitioner tier is for and it does not need our permission, and the practitioner licence sets out the rest of what it involves — above all what a named facilitator sees and owes. What you may not do is remove or obscure our attribution, present the instrument or the reports as your own work or another brand’s, sell a report on to someone who was not the subject of it, or build a competing questionnaire out of our items.

A white-label option is not available today. By that we mean our attribution replaced with yours rather than merely removed. We would like to offer one and intend to, but intending is not granting: nothing in this clause gives you that right , and until the option exists and these terms say so, the attribution rule above is the rule.

The instrument is published for inspection — every item, how it is keyed, and how the scoring works — on the instrument specification page. Publishing it is not a license to reuse it. Reuse terms are being settled and will be stated there; until they are, please cite it rather than copy it. If a Creative Commons license is attached to the items on that page, it governs them on its own terms and wins over this clause for anything it covers.

You must not reverse-engineer the service, scrape it, or use access to it to build a competing product. Clause 10D already says either of us can ask a court to stop that; this is the sentence that makes it a breach in the first place, which 10D was quietly assuming.

If you tell us a feature is missing, a report reads wrong, or an item is badly worded, we may act on it and build it without owing you payment or a share. The alternative — treating every piece of feedback as encumbered — would only make us slower to fix the thing you told us about. This covers your suggestion, not your data: what your workspace holds stays governed by clause 6.

The service is provided as-is, with no uptime commitment. We may change or discontinue features.

If we discontinue the service entirely, we will give you sixty days’ notice and a way to export your results before anything is deleted. Sixty rather than the thirty days we give for a sub-processor change, because the two are not the same event: one asks you to accept a new provider, the other asks you to find a new product.

Export is on request rather than self-serve. A manager can already export a person’s record and assessments from the product. For coaching packs, leadership briefs and engagement scorecards, email privacy@facets.team and we will send them to you within thirty days. That is a promise about what we will do, not a description of a button, and it stays true whether or not the self-serve version is ever built.

You may ask us to delete a team, a review, or your whole account at privacy@facets.team, and we will do so along with the underlying ratings and comments.

Backups add up to seven days to that. Our database provider takes automatic daily backups and keeps them on a rolling seven-day window, so a backup taken before a deletion holds the deleted rows until it ages out. For a departing team or organization, whose raw answers are deleted within ninety days, that is ninety-seven days end to end. We would rather publish the second number than let the first imply something cleaner than the truth.

The audit log keeps its entries, including entries about things that have since been deleted. A log that could be erased by the same action it exists to record would not be a log. It holds what happened and when — that a report was opened, that a deletion ran — and not the ratings or the comments themselves.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, arising from your use of the service.

Our total liability is limited to the amount you paid us in the twelve months before the claim, or one hundred US dollars, whichever is greater. The floor is there because a cap of “what you paid” is zero for someone still on the free setup tier, and a cap of zero is unenforceable in several states — a court that strikes it may replace it with no cap at all, which helps neither of us.

Nothing here limits liability that cannot be limited by law, including for fraud or personal injury.

Clause 4 asks several things of you, and until now it asked them with nothing attached. This is what is attached. If someone brings a claim against us because you did not do one of the following, you cover it — our reasonable legal costs, and any settlement or award:

You invited people without telling them first. You made taking part a condition of something. You entered personal data you had no lawful basis to enter. You did not consult employee representatives where the law where you are required it. You let the roster go stale in a way that sent a survey to the wrong person or kept answers past the point they should have been deleted. You tried to identify individual raters, or pressured someone to say how they rated. You used feedback-survey results in a decision about hiring, promotion, pay, discipline, a performance rating or a termination, which clause 2A says you must not. Or the claim is about what a manager wrote in the manager tools, which clause 2B says is your record and not ours.

This expressly includes a claim brought by someone who answered a survey, or who is the subject of a record in the manager tools. Those people are not parties to these terms and never agreed to anything — which is deliberate, and which means that when something goes wrong for them, the only question left is which of us it goes wrong for. Where the cause was something clause 4 told you to do and you did not, the answer is you.

What this is not. It is not a way of moving ordinary product risk onto you. If the service loses data, computes a result wrongly, shows somebody something it should not have, or is breached, that is ours, and clause 9 governs it. This clause does not apply to any part of a claim that arises from our own breach of these terms or our own failure to keep the service secure. If we are both at fault we each carry our share.

How it works in practice. We will tell you promptly about any claim we expect you to cover — promptly enough that you are not prejudiced by the delay. You may run the defence with lawyers we have no reasonable objection to, and we will cooperate. You may not settle in a way that admits something on our behalf, imposes an obligation on us, or costs us money, without asking us first. We may take part with our own lawyers at our own expense. This clause outlives the account.

This clause is not subject to the limit in clause 9. A cap of twelve months of fees on a $199 run would make it decorative, and the whole point of it is the case where a claim costs more than the account ever earned. It is bounded instead by what it covers, which is deliberately narrow: the specific things clause 4 asked of you and clause 2A forbade, and nothing else.

The other direction, because a clause that only ran one way would deserve the reception it got. If someone claims the service as we provide it infringes their intellectual property, we cover it: we will defend the claim and pay what is awarded or agreed. We may also change the service so the claim goes away, or stop providing it and refund what you paid for the part we stopped.

The same practical rules apply in reverse — tell us promptly, let us run the defence, do not settle it for us.

This does not cover text a model wrote. The coaching packs, briefs and written summaries are generated, and nobody — us included — can promise that generated text resembles nothing anyone else has written. No vendor in this category indemnifies its AI output and we are not going to be the first to pretend otherwise. If that matters to your organization, clause 6 is the real answer rather than this one: a workspace can turn model-written output off entirely, and every report is then written from the deterministic templates.

It also does not cover your own content or roster, a combination of the service with something we did not supply, or use of the service in breach of these terms.

We should say plainly that these two clauses are not symmetrical. Yours is drafted outside the liability cap and ours is inside it. That is the ordinary arrangement in this market and it still deserves naming rather than burying, because the reason for it is our size and not any principle. Ours stays inside the cap in clause 9; yours sits outside it. A one-person company giving an uncapped intellectual-property indemnity is writing a cheque it may not be able to honour, and an indemnity that cannot be paid protects nobody — it just moves the disappointment later. The asymmetry is real, it is the ordinary arrangement in this market, and naming it here is better than leaving procurement to find it.

These terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-laws rules. Clause 10B is additionally governed by the Federal Arbitration Act, which is what makes an agreement to arbitrate enforceable at all.

Where a dispute goes to court rather than to arbitration — because you bought as an individual under clause 10C, under the carve-outs in clause 10E, or because you opted out under clause 10F — it goes to the state courts sitting in Bernalillo County, New Mexico or the United States District Court for the District of New Mexico. That venue is exclusive for an organization. It is not exclusive for an individual: clause 10C says where each of us can sue the other, and neither of those places has to be New Mexico.

Most disputes are a billing error or a disagreement about what the service actually did, and both are cheaper to fix in an email than in any forum. So before either of us starts an arbitration or a lawsuit, whichever of us has the complaint has to send a written Notice of Dispute and then wait sixty days.

A Notice of Dispute goes to legal@facets.team, or to the postal address in clause 12, and it has to be specific: who is making it, which account it concerns, what happened and when, and what would resolve it. A notice that could have been sent by anyone with the name changed is not a Notice of Dispute and does not start the sixty days.

Neither of us may file until the sixty days have run. Any limitation period on the claim is paused while they do, so waiting costs you nothing — a mandatory cooling-off window that could quietly extinguish a claim would not be worth having. Either of us may ask for a call in that window, and declining to have one is not a breach of anything.

This clause applies if your account is held by an organization. If you bought as an individual — a practitioner subscription, a certification, a 360 about you — clause 10C applies to you instead, and this one does not.

If the sixty days pass without a resolution, any remaining dispute between you and us is decided by binding arbitration rather than by a court, except for the matters listed in clause 10E. This covers disputes about these terms, about the service, and about anything we did or failed to do.

The arbitration is administered by the American Arbitration Association under its Commercial Arbitration Rules. One arbitrator decides, the seat is Albuquerque, New Mexico, and the award can be entered as a judgment in any court with jurisdiction.

The choice of administrator is not an essential term of this agreement. If AAA is unavailable, unwilling, or declines to administer, we will agree on a replacement, and failing agreement either of us may ask a court under Section 5 of the Federal Arbitration Act to appoint one. That sentence is here because of a specific case rather than out of caution: in Rivera v. American General the New Mexico Supreme Court let a claimant out of an arbitration agreement whose named administrator had stopped taking that kind of case. A clause naming one company and providing no successor depends on the continued existence of a company neither of us controls.

Why this clause stops at organizations. Naming AAA in an agreement with individuals brings the AAA Consumer Arbitration Rules with it, and those oblige us to register this agreement on AAA’s public Consumer Clause Registry and keep paying an annual fee before anybody can use it. It also puts the smallest and cheapest things we sell inside a mass-arbitration fee schedule that can produce an invoice larger than this company before a single claim is heard. Clause 10C is the answer to both, and it gives an individual a cheaper route rather than a worse one.

What it costs. We pay the arbitration fees the Commercial Rules assign to us. Each side pays its own lawyers unless the arbitrator decides otherwise. If we made you a written settlement offer before the arbitration began and the arbitrator awards you more than that offer, we pay your reasonable legal fees. That promise is not capped by the size of your claim. Capping it would withhold it in the one situation where somebody is bringing a large claim they believe in, which is the worst possible place to economise.

This clause binds account holders. It does not bind the people who answer a survey. They are not parties to these terms, as clause 1 says, and they agree to nothing by following a link. We are not going to claim otherwise here in order to make this section look wider than it is.

If you bought as an individual, we do not require you to arbitrate. A practitioner subscription, a certification, a 360 about you — none of those goes to an arbitrator unless both of us decide afterwards that we would rather it did. Clause 10B is for organizations. This clause is for you.

Where. You may bring a claim against us in the courts named in clause 10, or in the courts where you live, whichever you prefer. You are never required to travel to New Mexico to bring a claim against us. We will bring a claim against you only in the courts where you live. For most disagreements about the price of a single run or a subscription the small claims court in clause 10E is faster and cheaper than either of those, and we would rather you used it.

The rest of this section still applies to you. The sixty-day Notice of Dispute in clause 10A comes first in both directions, and the limitation period is still paused while it runs. The jury and class waivers in clause 10D apply. The carve-outs in clause 10E apply, and they are still written both ways.

If we made you an offer and you beat it, we pay your lawyers. If we made you a written settlement offer before you filed and the court awards you more than that offer, we pay your reasonable legal fees, and that promise is not capped by the size of your claim. It was worth making when this clause sent you to an arbitrator instead, and it is worth making here.

Why you get courts and an organization gets arbitration. Because arbitration costs us more than it protects us on the small end of what we sell, and that is a better reason to give you than an invented one. What you get out of it is a public forum, a right of appeal, and a small claims option that costs almost nothing.

YOU AND WE EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. AN ARBITRATOR OR A COURT MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT. YOU AND WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY.

In plain words: if you have a complaint you bring it yourself, and any remedy is yours. You cannot bring it on behalf of other customers, and neither can we bring one on behalf of anyone against you. The jury waiver applies whether a dispute ends up in arbitration under clause 10B or in court under clause 10C or 10E.

This paragraph is the substance of the whole section rather than a formality attached to it, which is why it is set out the way it is. Clause 10G says what happens if a court decides it cannot be enforced.

Everything here runs both ways. A clause that sent you to arbitration while keeping the courthouse for the claims we are the ones likely to bring would be one-sided, and under New Mexico law an inherently one-sided arbitration agreement is void rather than merely unattractive. So the exceptions below are written as either of us, and they mean it.

Small claims. Either of us may bring an individual claim in a qualifying small claims court — instead of arbitrating under clause 10B, or instead of the courts named in clause 10 — for as long as it stays there and stays individual. For most disagreements about the price of a single run this is faster and cheaper for both sides, and we would rather you used it than anything else in this section.

Intellectual property, and abuse of the service. Either of us may go to the courts named in clause 10 for an injunction or other equitable relief over intellectual property, unauthorized access, scraping, reverse engineering, or attempts to defeat the reporting floors and suppression rules. Asking a court for one does not waive anything else in this section.

What clause 4 says we will do. Nothing in this section stops us withholding reports, suspending a run, or restricting access to results where we have reasonable grounds to believe someone is trying to identify individual raters. That is not a remedy we ask a forum for. It is something we do first and explain afterwards, clause 4 says so plainly, and nothing in this section is going to be the thing that quietly walks it back.

You can decline this arbitration agreement and keep everything else. This is for accounts held by an organization; clause 10C already leaves individuals in court, so there is nothing there to opt out of. Email legal@facets.team within thirty days of first accepting these terms, from the address on the account, saying that you opt out of arbitration. That is the whole procedure. There is no form, you do not have to give a reason, and there is no consequence: your account, your price and your access are exactly what they would have been.

If you opt out, disputes between us go to the courts named in clause 10, and the jury and class waivers in clause 10D still apply. If you already had an account before this section was added, your thirty days run from the date at the top of this page.

We keep a record of every opt-out, and if you ask whether yours was received we will tell you.

If a court or an arbitrator finds any part of clauses 10A to 10F unenforceable, the rest of them stand. The one exception: if the class-action waiver in clause 10C is found unenforceable as to a particular claim, that claim — and only that claim — leaves arbitration and goes to the courts named in clause 10. Everything else stays in arbitration. Where the claim is already in court under clause 10C, there is nothing to move: the waiver fails as to that claim and the rest of this section stands.

That is deliberate rather than residual. A class action decided by a court, with an appeal available and the procedural protections that go with certification, is a better outcome for both of us than the same case decided by a single arbitrator with neither.

We may update these terms. Material changes will be notified by email to account holders before they take effect, and the date at the top of this page will change.

Closing your account, or either of us ending this agreement, ends most of what is written here. These parts outlive it, because each is about something that does not stop mattering when the account does.

Clause 6, 6A and 6B — who owns what, the processing terms that govern the data we still hold during the deletion window, and the attribution and use limits on reports you already have. Clause 8, which is the deletion promise itself and would be worth nothing if it stopped at the moment it becomes relevant. Clauses 9, 9A and 9B — the liability limit and both indemnities. Clause 10 and clauses 10A to 10G, so that a dispute about something that happened while the account was open is decided the way this document says rather than the way whichever of us is angrier would prefer. And any fees already incurred before it ended.

Nothing else does. If a clause is not named above, it stops when the account stops — a survival list that quietly swept in the whole document would not be a survival list.

facets.team is operated by GasBuggy Media LLC, gasbuggymedia.com.

Legal notices — legal@facets.team. Notice under these terms is given when sent to that address.

Data protection requests — privacy@facets.team, and see the privacy policy.

Anything else — support@facets.team.

Formal notices and service of process — GasBuggy Media LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110-7825, United States.