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Facets vs Spidergap: 360 feedback compared
Spidergap sells a self-serve 360 as a yearly license for a number of feedback recipients, with your logo, colors and wording: it suits a coach, consultant or HR team running many 360s under their own brand. Facets’ Leadership 360 suits a leader, HR team or coach who wants a 360 priced per leader, comments that are never quoted, and a follow-up and a comparison with the last review included.
Checked against each vendor’s public pages on . Sources at the foot.
Side by side
The rows Spidergap’s own pages document, with Facets’ answer beside each, then both sets of prices, each in its own unit.
360 feedback · Spidergap
| Row | Facets | Spidergap |
|---|---|---|
| Who can run itBought and run by anyone, or only through a certified practitioner. | Yes · Anyone, self-serve, or a coach for a leader who accepts; under 5 responses the brief waits for a facilitator | Anyone; self-serve sign-up |
| Smallest rater group shownHow many raters must answer before the leader sees results. | Nothing below 3; question detail from 5 | A setting: groups under 3 combined |
| Raters' commentsWhether the leader reads comments as written or summarized. | Summarized in other words; never quoted | As written; named or anonymized |
| Leader predicts firstThe leader guesses how they were rated before seeing it, which shows the gap as well as the score. | Yes · Before seeing results | Self-rating |
| Written reportWhat the leader receives. | Yes · A written brief: self, expected and actual | Yes · Report; Pro can hide pages |
| Follow-up laterA shorter check with the same raters some weeks on. | Yes · A short pulse at 60–90 days, included, where raters were told at the start | Yes · Follow-up surveys |
| Compared with the last reviewChange since the leader's previous 360. | Yes · When it follows an earlier review; change marked only when reliable | No · Scores not compared with last time |
| Your brandingA coach's or company's own name and logo on what people see. | A coach's name and logo beside Facets', on the Practitioner plan; not white-label | Yes · Your logo, colors and wording |
Not listed: we did not find it on that vendor’s public pages on 29 October 2026; it may exist.
| Tool | Published prices |
|---|---|
| Facets |
|
| Spidergap |
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360 feedback software compared: Facets beside 8 tools, Spidergap among them.
Where Spidergap fits better
From what Spidergap’s own pages say:
- Spidergap. Spidergap puts your logo, colors and wording on its 360s, for a coach or consultant who wants their own brand in front of clients. One 360 is free to try, and a license lets you assess the same person again within 12 months.
Where Facets is different
- A price per leader. Anyone can buy and run a Leadership 360, with no certification, for one leader at a time. It is $99 a leader, its follow-up pulse included, and the Practitioner plan, $89 a month, includes as many as a coach runs.
- The leader predicts first. Before seeing anything, the leader rates themselves and predicts how their raters answered. The brief sets the three side by side, so the gap between how they see themselves and how they are seen is part of the result.
- Nothing below the floor, and no comment quoted. A review invites 3 to 25 raters. Nothing is shown to the leader below 3, question-level detail needs 5, and raters’ comments are summarized in other words, never quoted.
- Since 29 October 2026, a follow-up and a comparison, included. A Leadership 360 also includes one follow-up, 60 to 90 days after the brief: two to four questions to the people who answered, on the behaviors the leader chose to work on. A review linked to the leader’s earlier one is compared with it, behavior by behavior, with a change marked only when it is reliable.
- A plan for the conversation, and results that stay with the leader. The brief comes with a plan of about an hour for taking the results back to the people who answered. Facets does not add 360 feedback to performance records; the one route is a summary the leader chooses to send.
Questions
Is Facets an alternative to Spidergap?
Both sell a self-serve 360 with published prices. Spidergap sells a yearly license for a number of feedback recipients; Facets prices a Leadership 360 per leader, with a follow-up pulse and a comparison with the last review included.
How do Facets' prices compare with Spidergap's?
Spidergap's pages list Starter at $1099 a year, 10 feedback recipients included. A Facets Leadership 360 is $99 a leader, its follow-up included, and the Practitioner plan, $89 a month, includes as many as a coach runs.
Are raters' comments shown word for word?
Not in Facets. Raters' comments are summarized in other words and never quoted, because exact wording can give a rater away on a small team. On Spidergap's pages: as written; named or anonymized.
Are a Facets 360's results anonymous?
They are confidential, not anonymous. The leader sees nothing below three raters and never who gave which answer. A named facilitator, when there is one, reads the optional confidential box as written; the leader never does.
Can a coach put their own brand on a Facets 360?
Partly. On the Practitioner plan, a coach's name and logo appear beside Facets' attribution, never in place of it; Facets offers no white-label. On Spidergap's pages: your logo, colors and wording.
Sources
“Not listed” means we did not find it on that vendor’s public pages on 29 October 2026; it may exist.
Prices are as each vendor published them on 29 October 2026, in their own units, and they change.
Spidergap is a trademark of its owner. Facets is not affiliated with it.
If something here is wrong or out of date, tell us and we will correct it.
See what a Leadership 360 gives a leader.
How raters are invited and protected, what the brief says, the follow-up, and how it is priced.